How We Work
At SBVA we charge by the hour, by the project (estimates can be requested) or on a retainer basis.
HOURLY
Hourly work is invoiced on the 1st and 15th of each month, depending on the start date of the project. Payment is due upon receipt of invoice and may be paid by check, credit card or PayPal. Invoices may include additional costs of materials needed to complete the job, which is agreed upon within our contract.
PROJECT ESTIMATE
Do you have a special project that you would like to discuss? Your initial consultation is free, so please feel free to call us at 805.698.1121 or email us at cheryl@santabarbaravirtualassistants.com to detail what you need and to receive an estimate.
RETAINER
Retainers are discounted and prepaid. Starting at 10 hours a month minimum and going up in 5-hour increments. 10, 15, 20, and 25 hours. If you are interested in a larger retainer, we are happy to discuss terms.
Hours prepaid on retainer must be used within 60 days from the date of purchase. Any hours over and above the retainer will be billed at our regular rate and billed accordingly unless a new retainer is purchased.
CONTACT US
We are available by email at cheryl@santabarbaravirtualassistants.com or phone, 805.698.1121, and we will answer your inquiry promptly. Regular office hours are 8:00 to 5:00 PST, Monday – Friday, but because we work virtually, often these hours are flexible. If you call after 5:00 pm PST we will return your call the next business day.
IN THE WORKS
We are in the process of putting together some special packages, so look for that information in the future.